Terms of Service
Please read these terms carefully before using our services. By accessing or using ProSoft Electronics, you agree to be bound by these terms and conditions.
Terms Overview
Fair, transparent terms designed to protect both customers and our business
Fair & Transparent
Clear terms with no hidden clauses or unexpected obligations
Your Protection
Warranties and guarantees to protect your purchases
Legal Compliance
Fully compliant with applicable laws and regulations
By accessing and using the ProSoft Electronics website, placing orders, or utilizing any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these terms, you must not use our website or services. These terms constitute a legally binding agreement between you (the "Customer" or "User") and ProSoft Electronics (the "Company," "we," "us," or "our").
Important Notice
These terms include important provisions such as a binding arbitration clause and class action waiver. Please review the entire document carefully, particularly the sections on Liability Limitations and Dispute Resolution.
Terms & Conditions
Comprehensive terms covering all aspects of our business relationship
- You must be 18 years or older to create an account
- Provide accurate, current, and complete information during registration
- Maintain the security of your password and account credentials
- Notify us immediately of any unauthorized use of your account
- You are responsible for all activities that occur under your account
- We reserve the right to suspend or terminate accounts that violate these terms
- All prices are in USD and subject to change without notice
- Prices do not include shipping, taxes, or customs duties unless stated
- Payment is due at the time of order placement
- We accept major credit cards, PayPal, wire transfer, and purchase orders (for approved accounts)
- Pricing errors: We reserve the right to cancel orders with incorrect pricing
- Volume discounts and special pricing available for qualified customers
- Products covered by manufacturer's warranty as specified in product documentation
- Warranty period varies by manufacturer (typically 1-5 years)
- Warranty covers defects in materials and workmanship under normal use
- Warranty does NOT cover: misuse, abuse, improper installation, or unauthorized modifications
- To claim warranty, contact us with proof of purchase and description of defect
- Warranty remedies limited to repair, replacement, or refund at our discretion
- Products sold "AS IS" except as expressly warranted by manufacturer
- We are not liable for consequential, incidental, or indirect damages
- Our liability is limited to the purchase price of the product
- Technical specifications subject to change by manufacturers
- Product images and descriptions are for reference; actual products may vary
- We are not responsible for typographical errors in product listings
- All content on this website is protected by copyright and trademark laws
- ProSoft Electronics logo, name, and branding are our trademarks
- Product names and logos are trademarks of their respective manufacturers
- You may not reproduce, distribute, or create derivative works without permission
- Product datasheets and technical documents are property of manufacturers
- User-submitted content may be used by us for marketing and promotional purposes
- These terms governed by the laws of the State of California, USA
- Disputes resolved through binding arbitration (except small claims court)
- Arbitration conducted by American Arbitration Association (AAA)
- Class action waiver: disputes must be resolved individually
- Venue for any legal proceedings: San Francisco County, California
- Informal dispute resolution required before formal arbitration
Acceptable Use Policy
Guidelines for appropriate use of our website and services
- Browse and purchase products for legitimate business purposes
- Use website features for their intended purpose
- Provide honest product reviews and feedback
- Contact support for assistance and inquiries
- Share product information with proper attribution
- Attempting to gain unauthorized access to systems
- Scraping, harvesting, or copying website content without permission
- Submitting false or fraudulent information
- Using the site for any illegal or unauthorized purpose
- Interfering with or disrupting website functionality
- Impersonating any person or entity
Product Availability & Accuracy
Inventory & Availability
Product availability is subject to change without notice. We strive to maintain accurate inventory levels, but cannot guarantee product availability until your order is confirmed and payment is processed.
- • Inventory levels updated regularly but not in real-time
- • Out-of-stock items may be backordered or substituted with customer approval
- • Lead times for special orders and backorders vary by manufacturer
Product Information Accuracy
While we make every effort to ensure accuracy, product descriptions, specifications, images, and pricing may contain errors or be outdated.
- • Technical specifications sourced from manufacturers and subject to change
- • Product images are for reference; actual products may vary in appearance
- • We reserve the right to correct errors and update information without notice
Pricing Errors
In the event of a pricing error, we reserve the right to cancel the affected order and refund any payment received. We will notify you of such errors and offer you the option to purchase at the correct price.
Terms of Service FAQ
Frequently asked questions about our terms and conditions
Questions About These Terms?
Contact our legal team for clarification or assistance
Related Legal Information
Review our complete legal documentation for a full understanding of our policies